The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

SEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...

SEPTA board members voted to dramatically cut service and raise fares to fill a $213 million hole in the budget.

SEPTA approves budget that could result in nearly half of its services being cut without state funding Starting July 1, SEPTA faces a $213 million budget deficit, which will lead to cuts starting on ...

An accident involving a pickup truck and a freight train early Tuesday morning temporarily suspended service on SEPTA's Doylestown line.

Suburban SEPTA riders are feeling the pressure of the system's impending "doomsday budget," which was passed this week.

SEPTA's board adopted a doomsday budget that will dramatically cut service to South Jersey in the coming months.

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.