During softer market conditions, service becomes an even more important differentiator - but still too many firms are failing ...

If we see evidence of firms not having an objective and reasonable basis for taking such an approach, we will consider our ...

Transparency in claims handling is paramount, fostering trust and demonstrating a genuine commitment to customer well-being,' says head ...

By leveraging Lloyd's renowned and innovative underwriting platform, we can deliver exceptional value to our clients and ...

The confluence of global supply chain disruptions, rising material costs, labour shortages and sustainability goals present a ...

Motor insurance - the second most complained about product covered by the FCA - saw a drop of 22,000 complaints lodged in the ...