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Metro Philadelphia on MSNAmid funding crisis, SEPTA cites improving rider satisfaction, safety numbersSEPTA says riders are happier and crime is declining, as transit officials advocate for additional state funding to avoid a ...
SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...
The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.
Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.
According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.
An accident involving a pickup truck and a freight train early Tuesday morning temporarily suspended service on SEPTA's Doylestown line.
SEPTA approves budget that could result in nearly half of its services being cut without state funding Starting July 1, SEPTA faces a $213 million budget deficit, which will lead to cuts starting on ...
SEPTA board members voted to dramatically cut service and raise fares to fill a $213 million hole in the budget.
SEPTA approved a 2026 fiscal year operating budget that will halve service to Delaware within six months and eventually eliminate the Wilmington/Newark Line. Without additional state funding ...
PHILADELPHIA (WPHL) — The SEPTA Board has voted to approve its Fiscal Year 2026 Operating Budget on Thursday. The plan would dramatically reshape transit across the Philadelphia region ...
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